Social Computing; yay or nay?

Social computing has provided all types of individuals a way for them to reach out into the public, to learn and gain information, to communicate or simply “scroll around”. Are any of these actually beneficial for us? Technology, and therefor the way society communicates with each other too – thus the emergence of social computing.

The bigger and more integrated social computing is to our lives, the more it takes over our daily lives – how we think, feel or do things. Its functions that are highly beneficial for us are undoubtedly things that we should continue using, the ability to communicate with our family and friends from across the world is and always be a commodity we should not take for granted. Especially in today’s society where personal commitments limits our time for face-to-face communication even with those that are very close to us. On the flip side, social computing bears its consequences. The emergence and rise of anonymity in the internet promoted cyber bullying, online predation and various breach of privacy (Asia Society, 2010).

To help us make a decision on whether social computing is actually a beneficial aspect of our lives or simply a commodity as a result of technological and social advancement, we must talk about Maslow’s hierarchy of needs. Who is Maslow? Abraham Maslow was an American psychologist who is known for one of his theory which was the aforementioned 5 levels of human needs.

Verywell / Joshua Seong

The image above shows the hierarchy of human needs, conceptualised by Maslow. He suggested that to reach a person’s greatest goal; the more basic needs have to be met first (Cherry, 2019). So what exactly does social computing have to do with this you might ask?

The by-products of using social computing apps or sites can be quantified and placed in each level of the hierarchy. Let us explore what this means step-by-step. Using social networking sites such as Facebook, Twitter, Instagram, Snapchat as context:

  • Physiological needs – basic human (physical) needs for survival
    • The need of actively doing something with an individual’s time
  • Safety needs – another basic human need for survival although more complex in this context
    • The need of online security and safety
  • Need of Love and Belongingness – the need of feeling connected and a part of something
    • Being a part of an online group, a society or a group chat where we can see that our presence matters
  • Esteem needs – the appreciation of our contributions
    • Praising of one’s work can boost an individual’s self esteem. Nowadays, people often take photos during a certain challenge they may be currently undertaking, praising them and their progress is an example of esteem needs.
  • Self actualisation – the epitome of an individual’s goals
    • In the context of social media, this could be the feeling of free-will in the internet. Being able to express your thoughts and feelings whilst your content carries a significant value to others

So what do you think? Do you think social computing fulfils an individual’s need also much that it can be said that it is truly beneficial for us and our day-to-day lives? Do the repercussions in expressing our thoughts and ideas (sometimes whole lives) in the internet – good enough reasons for us to stop and reflect upon the social conduct of today’s society.

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6 Comments

  1. Its it a little bit hard to understand the pyramid and how it relate to social computing. It only relate to social media. Please explain

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    1. Hello!
      Thanks for the comment, yes it does difficult to grasp the idea of Maslow’s hierarchy, how ever; the topic is broadly about social computing as a whole, and within that social media is the most popular and influential example to use in this case, thus why I have chosen it.
      – John

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  2. Social media has been a very important aspect of my life in the past couple of years. As an exchange student, I moved to Sydney without any family and the only way for me to communicate with them was through Facebook. I am aware of the risks of social media but as others have mentioned about the negatives outweighing the good, as long as you maintain a good social media etiquette, it is possible to keep yourself away from the dangers of online bullying. So, social media gets a yay from me!
    – Robert

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    1. Hello Robert,
      Thanks for visiting and commenting on my page man, thanks for the positive insight about social media. It is nice to hear from both sides of the spectrum as it gives context into the reality of this topic for this blog.
      – John

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  3. Im not familiar with this topic but I understand the impact of social media in today’s society. We have become reliant on social media that the thing that was supposed to make us more social has in turn made us much less so. I do agree on the fact that social media has its benefits in terms of communication but the negative impact it has had on some people is enough to outweigh its benefits.

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    1. Hello!
      Thanks for the comment, I do agree that negative impacts outweigh benefits in some case; that’s just proven human psychology. I hope that measures can be put in place for these sorts of reason as cyber bullying has grown exponentially in the last decade due to the growing popularity of social media. I appreciate the comment and your opinion in this matter!
      – John

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